All right, you can be certain that, between now and the actual arrival of iPads for shipping to customers, various and sundry financial and tech pundits will be trying as hard as they can to rip Apple a new one about the product. This is, in large part, a mirror of the six month run up to the release of the iPhone, so how could it be otherwise?
This week, no less than Bill Gates, who spends most of his time in the worthy effort of giving away much of his vast fortune for charitable reasons, is complaining that the iPad can’t possibly succeed because of its touch-based interface. To his way of thinking, you need both the traditional keyboard and a stylus to fill in the missing pieces. Certainly the former will be available as an option from Apple and other companies, but he forgets the fact that the technologies for touch and for a stylus are different, and melding the two might only deliver an imperfect compromise, but that’s nothing new for Microsoft.
The dreadful truth that Gates won’t confront is the fact that tablet computers, as envisioned by Microsoft, have been abject failures except in a few vertical markets. Doctors use them in fairly decent numbers, for example, but the public has rejected tablets, at least so far. To add insult to injury, 20% of the physicians surveyed recently said they planned to buy an iPad in the coming year. Take that Bill Gates!
I’ve already covered the objections to the lack of Flash, but I do wonder, in passing, if some of those columns are in part fueled by Adobe, hoping to force Apple by dint of public opinion to accept a Flash app on the iPhone and iPad. Certainly Apple isn’t above feeding juicy tidbits to the press, and it stands to reason Adobe has a vested interest in saving their product. Sure they give away the player plugins, but they make lots of money from selling you the content creation software. Without Flash to help boost their earnings statements, they would be even worse than they are now.
What they don’t realize, of course, is that if tens of millions of devices don’t support Flash, Web developers will simply look for other solutions that do work. That in itself will ultimately kill Flash, or at least reduce its ubiquity on the Internet. It’s not as if loads of potential customers of Apple’s mobile devices will choose not to buy them because of the lack of Flash. That may impact some people, but not a lot. Most customers aren’t quite so concerned about such things.
Another rant covers the lack of content partnerships. Sure, you know that some major publishers are already present at the starting gate to deliver ebook versions of many of their titles. You also know that Apple has, singlehandedly, upset the Amazon pricing scheme and caused the latter to sign new contracts agreeing to an “agency model” that allows publishers to have more flexible pricing structures.
But why, some might ask, haven’t you heard about textbook publishers? Surely, the educational market is ripe for the picking with the iPad. Students would love to get ahold of such a gadget, and they’d be even happier not to have to lug around tons of heavy books in their backpacks. And I haven’t even covered the high costs of acquisition, since I don’t expect electronic textbooks to be necessarily cheap.
Then there is the entertainment industry. Since Steve Jobs is the largest shareholder of Disney, why isn’t there a special deal covering a subscription service or a similar value-added extra tailored to the iPad? Where is that announcement, forgetting about all the other entertainment conglomerates?
Now the answers to both are essentially the same. If Apple blows its wad during the initial announcement, how do they keep up interest in the iPad in the interval between the launching and the actual shipping date?
The answer, of course, is to fuel interest with the rumors and reality of ongoing partnerships. So there’s a story out this week, still unconfirmed, that Apple may offer downloads of TV shows in standard definition format for one dollar upon the introduction of the iPad. It keeps people talking.
Between now and the end of March, it’s a sure thing there will be yet more announcements of various and sundry content partnerships. Some of this is strategic, with the news being doled out gradually for maximum impact. Some of it is simply because the contracts have yet to be signed. Such things don’t always come easily. Even the present deals with the music industry are the result of hard-fought battles over pricing and digital rights management, and in the end both sides gave a little to cut a deal.
It may also be true that one or more of the apparent missing features will somehow turn up on the shipping iPad. Some third-party accessory makers are already claiming that there’s room in the iPad for a Web cam. That either means there will be one at the starting gate, or that such a feature will appear in a future version. Or maybe they are just blowing smoke.
Regardless, it’s a sure thing that people won’t stop talking about the iPad for quite a while yet. That’s the way Apple wants it.
- Apple, the WWDC and the Wacky Run-up After quite a run, and ahead of a 7-to-1 stock split, Apple's stock price had declined slightly before the WWDC keynote on Monday. I suppose this was to be expected. The event was presaged with optimism, skepticism and silly claims about what the company must do to survive. Some weeks back, for example, one online pundit who doesn't deserve to be named or linked suggested that the company would be toast if the iWatch wasn't released in 60 days. When that date passed, and Apple was still here, it merely represented yet another example of commentators lying through their teeth or making downright foolish claims to generate online traffic. Having a respect for facts and logic played second fiddle. There was also the "Apple must" meme, that the WWDC keynote must be filled with new hardware and new product categories, even though it was ostensibly for developers. Thus, we know there would be news about iOS 8 and OS 10.10 because Apple said as much. But expectations that there would be new hardware weren't met. There was no Apple TV or iWatch demonstration for developers, but the people who build apps for Apple gear still got plenty to consider, including a new simplified programming language known as Swift. But OS 10 Yosemite? What about that Looney Toons cartoon character? Clearly Apple isn't taking that into consideration with OS 10.10, which will sport the rumored flatter look and feel, reminiscent of iOS. The improved transparency effects and cleaner text and windows seem interesting enough if a new OS X skin appeals to you. While Mavericks was heavily laden with hardware improvements to use RAM and power more efficiently, Yosemite is heavily disposed towards improvements for Mac users. Front and center is Continuity, which greatly simplifies the passage from Mac to iPhone to iPad, and back again. Email and messages can begin on one, and be completed on another. You can also use your Mac or, with iOS 8, your iPad to make and receive phone calls on your iPhone. Of course your iPhone has to be active on the same Wi-Fi network for this Handoff process to work. SMS messaging is also supported; again with a networked iPhone. You can also use your iPhone to set up an Instant Hotspot, though that would appear to require support from your wireless carrier, as Apple indicates on their site. Clearly Apple's critics will complain that Continuity is yet another way for Apple to rope you in to depending on their ecosystem. But there's nothing wrong with that. Other companies and their sycophants in the tech media are probably jealous. So iCloud becomes iCloud Drive, since you can now use it as an online repository for all your files, and even set up a traditional file/folder hierarchy that can be accessed on all your Apple gear, including your iPhone and iPad, along with a Windows PC. In a sense, Apple is going after Dropbox and the cloud storage systems from Microsoft and Google to set up seamless ways for you to store and easily transfer larger files. Mail for Yosemite, with the promise of greater speed and efficiency, has a new feature, dubbed Mail Drop, which lets you use your iCloud Drive as an intermediary for file attachments of up to 5GB. This will help you avoid the usual problem of sending large files to a recipient. Email services traditionally limit attachments to less than 20MB. Windows users will simply receive a link in their email to retrieve the file, which definitely rains on Hightail's parade. Since iCloud now plays a larger role in storing your stuff, new storage plans are coming. You'll still get 5GB free, but 20GB is just 99 cents per month, and 200GB is $3.99 per month. For small businesses, or families with loads of photos and other files to store and back up, the latter plan is the sweet spot. You'll be able to get up to 1TB of storage once all the options are in place. Spotlight has been enhanced to include both online and local searches, which is something you can already do under Windows. I suppose Apple is hoping you'll move away from Safari searches and rely on Spotlight to find everything. Here's why: While Google search is still supported and remains the default on Safari, Spotlight uses Microsoft Bing. I wonder how Google will react when they get the memo. As with Mavericks, OS X Yosemite will be available this fall, probably between late September and late October, as a free download and is reportedly compatible with the very same Macs that can run OS 10.9. While developers are already downloading the first Yosemite preview, up to one million Mac users will receive access to Yosemite betas this summer. So be prepared to sign up as soon as possible. I expect they will want to get a few releases out before letting non-developers gain access to the seeds. While iOS 8 also comes across as a compelling release, Apple has yet to say anything about side-by-side multitasking for iPads. I suppose that could come later. Meantime, in addition to the Swift development language, Apple is moving towards giving developers more flexility in building and selling iOS apps. There is, for example, support for Touch ID and third-party keyboards. So, although the new QuickType predictive keyboard scheme may appeal to most users, those who want a Swype or another third-party keyboard to replace Apple's will get full system support. Would that were true with other apps, and it would be nice to be able to pick something else as the default for such tasks as email and browsing. As predicted, HealthKit will be designed to allow developers of health and fitness apps to seamlessly communicate with your iOS device and the new Health app. Such major medical institutions as Mayo Clinic have announced full support, which means you'll be a tap away from monitoring your physical condition, and your doctor can receive immediate updates should test results require their attention. Apple, by the way, promises what appears to be bulletproof security for Health and also for HomeKit, a tool for developers to build apps to better integrate your connected home. The HomeKit feature is called Secure Pairing, which supposedly means that only a registered iOS device can unlock your home, adjust the lights, turn on the microwave, or perform many other functions in your home. Developers will be able to bundle apps at a special discount and offer beta testing functions via the App Store. A new "Explore" feature will make it easier for you to discover the more than 1.2 billion apps now available for iOS users. While iOS 8 won't look altogether different from iOS 7, and thus isn't apt to be quite as polarizing, that can't be said for Yosemite. Right after the initial announcement appeared in the tech media, one of my friends, who has already had a love/hate relationship with Mavericks, responded with just one word, "YUK!" Her concern is that it looks more like iOS, but I reminded her that it's still OS X and her Mac will still run like a Mac despite the changes. Oh, and by the way, the iPhone 4 is not on the iOS 8 compatibility list. It was hit or miss with iOS 7, so it makes sense it has been retired from future iOS updates. In any case, Apple's stock price resumed its upward climb Tuesday morning. Evidently Wall Street was impressed.
- How About an Apple TV Digital Hub? As more and more tech pundits continue to rant about a possible Apple smart TV set maybe next year, maybe the year after, I wonder once again if they're really on the wrong track. However, this is a subject that just won't die, as you hear speculation about Apple sampling prototype TVs, ordering parts, and, in general, preparing for a product that you wonder if we really need. After all, even the people I know who don't watch TV have one lying around. You go to any consumer electronics store, and you'll find dozens and dozens of models, more, even, than PCs. So what could Apple possibly do to turn the market on its head and deliver the product you never thought you'd need? What can Apple possibly do with a TV set that would start a revolution? I do not pretend to have all the answers, or even some of them, but it's fair to look at the TV itself, and then how Apple might provide for a better user experience. When it comes to the screen, sure Apple uses the latest technologies that can be put into mass production and are reasonably affordable. So we have the Retina display on some Macs, the iPhone and the iPad. But does a higher resolution screen serve any purpose on a TV set, where the best content you can get these days is 1080p from some cable/satellite providers and Blu-ray? Yes, there are those super-expensive 4K sets, fulfilling a need that doesn't yet exist, and costing a bundle. Maybe some day, but that's not a critical issue now. Another issue on the TV set is the audio. But there are loads of low-cost home theater in-a-box setups, soundbars and other equipment that will deliver far better sound without costing you a bundle. Indeed, I plan to evaluate some of these products in the near future, so stay tuned. Yes, I suppose Apple could offer some tricked out speakers and more sophisticated electronics in the TV itself, but there's the question of cost. The Bose VideoWave II boasts of wonderful sound, but the price of admission begins just shy of $5,000 for a 46-inch set. I can't imagine too many buyers, and this is not a direction Apple would be likely to pursue. One area where help is needed is the initial setup, where you can make some adjustments for the best picture, along with built-in audio enhancements, such as faux surround sound. For the most part, these interfaces are perfectly awful, and most customers never bother. So they aren't getting the best picture their new set can deliver. Apple could make this setup process simple, and even do some automatic tune-ups, though this isn't the sole reason to build a TV set. There is, of course, content, but it would be a stretch to believe that Apple could replace your cable or satellite provider anytime soon, though I realize some of you may do rely on iTunes and Netflix, plus local stations, to get all of your programming. One real need in TV land is the integration among your various accessories. Maybe you can rely on what you get on an Apple TV and, perhaps, the antenna, but what about the Blu-ray player and the gaming console? Perhaps the most confusing part of using your TV is integrating these devices with your set, and switching back and forth. In my setup, I have just the Panasonic flat panel and a Samsung Blu-ray. I use a Logitech Harmony universal remote to simplify the process of turning things on and off, and switching inputs, but it still requires pressing a button or tapping a display to go from one source to the next. Sometimes it misses, and I have to use Help or repeat the process. On occasion, the sound from the Blu-ray, piped via HDMI to the TV set, disappears, and I can only fix the problem by switching back to the DirecTV set top box and return to the Blu-ray. All just to watch that movie. So what about a new generation Apple TV that can be used as a dock, your digital hub, to connect all your equipment, from a cable/satellite box to gaming console? The rear will contain the usual assortment of HDMI ports and audio ports. But Apple's marvelous software, no doubt using the iOS, can be used to make setups and switching among devices easy as pie. You can announce to Siri you want to play a game, or watch a DVD, or connect to channel 242 on your DirecTV box (it's USA Network, in case you're wondering). Apple might even offer to provide front-ends to the cable and satellite people, so all you have to do is run one of their apps, login to your account, and access all of your programming, schedule pay-per-view and time-shifting without need of another appliance. This sort of integration might be the most sensible way for Apple to make a difference in TV land, without, of course, somehow providing all of the services. But that would require cooperation and licensing from the cable/satellite people. I suppose an Apple smart TV would sell pretty well, particularly if the price premium isn't high. But Apple would have to be able to change a lot of things besides the interface to make it worthwhile. A souped up Apple TV box would be the best bet, as far as I'm concerned.
- About Terminating iTunes with Extreme Prejudice So iTunes hasn't exactly received the love in recent years. Some say it's bloated, although technically that's not quite true. Others are just overwhelmed by all the features that are regularly added, without taking steps to simplify the interface so the power of the app is at your beck and call. Others fret over stability and reliability issues, and reports that music databases may be borked with iTunes 12.2 and Apple Music only make matters worse. Now my history with iTunes goes back to its origins as SoundJam and later SoundJam MP Plus from a now-defunct publisher known as Casady & Greene. In 2000, Apple made the smart decision to buy the product, and bring along its developers, including Jeffrey Robbin, now a VP of consumer applications at Apple. In addition to being lead developer of iTunes, Robbin is credited with helping to create the software for the iPod, and was, several years ago, reported to be a part of the development project to create an Apple TV set. Of course, that project appears to have been discontinued, but it's notable how Apple has put Robbin in charge of significant projects. I've known him for years, and he's a real talented guy and deserving of his success. But something's gone real wrong with iTunes, and it's in need of serious repair, or Apple needs to start over and rethink the app. Before I go on, don't assume that starting over is anything new with Apple. Ask users of Final Cut Pro, for example. Although the new and far cheaper version, Final Cut Pro X, got a whole lot better over time, some loyal users chafed at the changed interface and lost features, and went elsewhere. Still, Apple is not shy about changing thingsy, and it's high time that iTunes go under the knife. The latest version, 12.2, was released to introduce Apple Music. It's otherwise substantially the same as the previous cluttered version, only it's more cluttered. It only adds new layers of inconsistency and unpredictable behavior to an app that was already breaking at the seams. A major change of version 12 was the use of a context-sensitive navigation bar that totally confounds muscle memory. So when you move from Music to Podcasts or to Movies, the options and the width of the nav bar labels changes. This may make sense from a logical point of view, but it means that you have to stop and think before you click. Apple Music merely adds extra labels for the Music section. There's no Apple Music icon, since the feature integrates with existing music features. All right, that's part of it, and I suppose most of you have gotten used to the poor implementation of this feature. There's more, however. With Apple Music, context menus usually don't work, and the ellipses that are usually placed next to the titles of albums and tracks don't deliver consistent context results. Select an album in the For You page and the ellipse will only allow you to share the album. When you click on the album to open its playlist, you have additional options to share an album, but none to tell Apple Music you want that thing off your list post haste. To make matters worse — and more confusing — if you tap and hold an album title in the For You list in Music for iOS 8.4 (and now the 9.0 beta), you not only have extra choices, but one entitled "I Don't Like This Suggestion." Why isn't that readily available with iTunes? Tell us Mr. Robbin! I realize that iTunes is very much a browser, meaning that the content you access can be instantly altered. I suppose that adding more context options is something that could be done on-the-fly without updating the app, and maybe it'll be fleshed out over time as the service is refined. For now, however, the interface and the layout are poorly designed, as if it was perhaps thrown together to meet a deadline with the hope it'll be fixed later. Kirk McElhearn, Macworld's "iTunes Guy," and my go-to expert on such matters, suggests that Apple's marketing people are being given too much power to drive the look and feel of iTunes. It's more about turning visitors into paying customers, but it doesn't even succeed on that level. If they hope you'll buy a track you're enjoying in Apple Music, the process is definitely not easy. Or perhaps Apple really does believe that we are all destined to rent music, and this is only guiding you into that direction. Remember, when you rent music, you own nothing other than the tracks you've previously purchased. Anything you've downloaded from Apple Music stops playing when you stop paying. If you decide one month you have other priorities, and you've spent days fine-tuning your custom playlists, will Apple allow you to suspend your membership for a while, and allow you to pick up where you left off a month or two later? Just asking. The reason I suggest Apple should kill iTunes and try over is that the app has moved in the wrong direction. It doesn't mean it should be split up into separate media apps, as is done in iOS. Having a single place to get play and acquire content on a Mac or PC is probably the more efficient idea. But that shouldn't keep Apple from starting over and devising a better way. It's not that there is better competition out there, particularly if you are accustomed to the Apple ecosystem. But how long will Apple allow this messy situation to continue before taking action?
- Apple and Microsoft — About Philosophy So in recent days, more and more tech pundits have published comparisons between OS X El Capitan, still a ways from release, and Windows 10, which arrived this week for download and bundled with some new PCs. Looking over these two, which actually derive an idea or two from one another, you can see where Apple and Microsoft have seriously diverged in how they approach platforms. For years, Microsoft has touted Windows Everywhere, meaning that, whatever device you use, you'd have access to a version of Windows. This would extend to point-of-sale devices and other gear that doesn't necessarily strike you as related to a PC, though they are, in fact, computers. Windows 10 takes that integration attempt a step further by building an operating system meant to work on a host of devices. But there will be touch-centric and mouse-centric interface changes as needed. So when you use a convertible PC notebook, one that can act as a tablet with a removable or rotating display, and one that works as a regular PC, there's a Continuum mode. It can be made automatic or require manual switching, but it will deliver the right input scheme for your setup. In passing, I wonder how some people might react if they don't get the memo, or OK everything and have Windows 10 switch modes when they didn't expect it. I also gather hardware makers will also have to adjust their drivers to allow for the smoothest switch. The other problem is the so-called Universal app, which means a developer creates one version that works on any Windows 10 device. The problem is that a Universal app is also "fat," meaning it has the binaries for both mouse and touch versions and is thus potentially much larger. This could become a serious problem for a notebook with a small SSD, quite common, or a smartphone without lots of storage. Contrast that to Apple's approach in iOS 9, where the OS downloads will be smaller, and you'll download apps stripped of the code you don't need on your device. Apple also does not believe that you can integrate a toaster oven with a refrigerator, to use Tim Cook's famously exaggerated example. Thus Mac notebooks do not have touchscreens, and the iPad, although keyboards are available, is primarily touch-centric. The operating systems may share some code and features, but they are optimized for the different user conditions. Integrating, to Apple, would remain a poor compromise, and it's an open question whether putting Windows 10 everywhere is actually going to work. Indeed, it remains to be seen whether those convertible PCs will succeed in a declining market where Apple is one of the few companies to grow sales and market share. Right now you pay a premium to have a notebook that can double as a touch-based tablet, and the sales case has yet to be proven. This fall, prices are expected to decline for such gear, but, again, that doesn't mean people want all-in-one devices of this sort, as opposed to a computer with an integrated display, such as the iMac. So the features touted by PC fans as superior to OS X are partly related to philosophy. You don't need Continuum, but Apple has Continuity, providing for some level of integration among your Apple devices. The operating systems and the way you interact are different but you can still switch rom one to the other more smoothly. Well, mostly, because Continuity, and the Handoff feature can be buggy. One hopes things will be better when El Capitan is finalized. The other difference is Cortana. Apple's virtual assistant, Siri, remains on mobile gear, because Apple believes these are more personal devices that are a better fit for such a feature. Microsoft, wanting to have the same things everywhere, more or less, brought Cortana to the Windows 10 PC, bugs and all. While it may be suitable to some — and I expect home users will benefit most from Cortana — early reviews indicate "she" is buggy, and voice recognition is apt to cut off with a response before you're finished. A famous example is asking the name of the President of the United States. Cortana may cut off before "States," and thus identify the President of United Airlines instead. Surely that and other recognition glitches will be fixed before long, but Cortana is something Microsoft has had for a while, starting with the Xbox gaming console. So it's hard to excuse problems of this sort. Apple could have released a version of Siri for OS X, but hasn't done so. The use case is questionable, whereas Microsoft has no compunctions about throwing something out there for those who might want to use it. Or maybe just for bragging rights. That said, it's troubling that Windows 10 appears to have shipped with loads of bugs, not just in Cortana, but in Mail and other apps. While you expect glitches early on, and OS X Yosemite wasn't immune by a long shot, there appears to be too much going on that's not so pleasant. It may be that Microsoft ran headlong into getting Windows 10 out for back-to-school PC sales, hoping the worst glitches would be fixed by fall. OS X El Capitan will probably appear no later than late October, and one hopes the worst bugs will be eradicated. But doing any comparison is a little unfair right now, particularly for features not fully baked. One thing is certain, however, and that is that the next OS X is not just a bug fix update. There are lots of under-the-hood changes that promise better performance and security. The feature enhancements promise to improve productivity. So far most of what Microsoft is offering with Windows 10, aside from a couple of controversial features, is the removal of the Windows 8/8.1 excesses, and a few features "borrowed" from the Mac to improve multitasking. But Windows 10, absent the bugs, performs well enough, and the Microsoft Edge browser is good enough that the company ought to consider a Mac version. That's saying a lot, but the enterprise won't switch until they know everything's all right, and that may take a year or two to happen. Meantime, PC sales will continue to decline.
- The iMac SSD Transplant Report It's quite certain that the designers of recent iMacs didn't consider what might be required if you wanted to change anything more than RAM. And on the 21.5-inch version, you can't even do that. So this forces you to load up such Macs on Apple's build-to-order page when you place your order, so you don't have to concern yourself about lost upgrade opportunities. Now I bought my late 2009 iMac towards the end of that year, a few weeks after release. I did customize some, with an Intel 2.8GHz i7 processor, and the upgraded graphics card. I kept the standard 8GB RAM, since I could always flesh it out later if I wanted; that was the one thing that could be upgraded easily. Indeed, when the time came to move to 16GB RAM, I did the deed in about five minutes from the time it took to lift the iMac from my desk, place the screen on a large towel, open the tiny cover at the bottom of the unit, and replace the RAM. Although that RAM upgrade should not have made a substantial performance change, or at least I didn't expect one, I found that some apps seem to be less apt to clog system resources. A particular example was Parallels Desktop, where I was able to launch into a Windows virtual machine somewhat more quickly, with fewer slowdowns impacting other apps. Understand that I seldom gave Windows more than 1GB of RAM, so the slowdowns shouldn't have been as drastic as they were. In any case, I appreciated the modest performance boost, but still suffered from long startup times, amounting to several minutes because I launch half a dozen apps at startup, and opening one of those large productivity apps, such as Adobe Photoshop and QuarkXPress, took 20 seconds or more. Anything that involved copying large numbers of files seemed glacial, and the 1TB Western Digital Caviar "Black" drive that shipped with the iMac was regarded as reasonably swift for its time. So I enlisted the expertise of Other World Computing, who specializes in Mac upgrades, to suggest a suitable drive upgrade for review. We settled on the closest match to the stock drive, OWC's 1TB Mercury Electra 6G SSD. If you want to buy one, it retails for $478, a fairly normal price for such a device. If you can don't need that much storage, or can rely some on an external drive, you can get a 480GB SSD for $259. OWC also includes some useful features that make it suitable for use on Macs. So what OWC calls "global wear leveling algorithms" and "StaticDataRefresh" are said to eliminate the need for one of those TRIM hacks, not officially supported with OS X Yosemite, which are often necessary for third-party SSDs. The major claim to fame with SSD is a performance level several times higher than a traditional hard drive without the wear and tear. OWC advertises "sustained reads up to 535MB/s and writes up to 443MB/s," although I made no effort to verify that claim. Alas, you can't just pop the hard drive out of an iMac and put a new one in. Installation involves a laborious process that you shouldn't try without some careful instructions. You'll also need to buy a special kit that contains some special tools and a pair of suction cups. OWC sells such a kit for $59. They have also posted an instruction video that makes the process seem less intimidating. It's still not a cakewalk, but if you pay close attention, and you're comfortable with a tiny Torx screwdriver and fiddling with slim, delicate wiring harnesses, you'll probably do all right. In addition to the SSD and the drive installation kit, OWC also sent along a 3.5-inch drive adaptor — the SSD is a 2.5-inch device — although you actually can get by without it. Oh, and by the way, next-generation of ultra-thin iMacs are even more difficult to upgrade. In place of magnets to hold the glass in place, Apple has moved to a special adhesive tape. In any case, I received the kit on a Saturday, and steeled myself for the installation the following Monday. I watched the video several times, and kept it available on another Mac, the review iMac 5K that has since been returned to Apple, just in case I needed a refresher. And I did. I won't detail all the steps here. But it starts with using the two suction cups to pry the glass from the iMac's chassis. After that, you have to unscrew a bunch of tiny Torx (six-point) screws to remove the LCD display. All this has to be done real carefully, and it's best to have some clean, soft surfaces on which to place the delicate components you're removing. Disconnecting the LCD involves unplugging some real slim wiring harnesses, and you have to be extremely careful. It's not that replacement cables are necessarily expensive, but getting them from a local Apple dealer or even an Apple Store will not be easy. They are not regarded as user serviceable parts. To prepare myself for the process, I ran a full clone backup to the external FireWire 800 drive with Carbon Copy Cloner. From beginning to end, it took over an hour to install the SSD. The photo at the left shows the iMac at the point where the LCD panel was being removed. The only fly in the ointment was the dust that accumulated inside after five years in dusty Arizona, and it required a few moments to blow it out. No doubt I improved the long-term reliability of this computer in the process. After the iMac was closed up, I carefully reconnected all the peripheral cables and the power cord. Since I had to install a new OS onto an empty drive, I pressed Option during the startup process to allow me to select the Yosemite restore partition from the backup drive. The relative speed of the installation signaled what I'd expect once the iMac had its own OS. The migration process required some four hours to restore 500GB of data to the new drive, about the same as the same migration procedure took on the iMac 5K. Once restored, I was able to give the SSD the acid test, and I was amazed. Normally it takes up to three minutes for my Mac to boot and all startup apps to load. This time the process took little more than 30 seconds to complete, and I hit the desktop in 15 seconds flat. Most apps launched instantaneously, and Adobe Photoshop took maybe three seconds. QuarkXPress 10.5 loaded in about 10 seconds. As any of you who has used an SSD can testify, just about everything runs amazing fast, and the dream of almost instant response is realized. Indeed, it is now hard to detect much of a difference between my old iMac, and the iMac 5K — the latter came with a 1TB Fusion Drive, which gives you most of the performance of a true SSD — which goes to show how much of what you do on a Mac is drive related. Based on the system tools I put into action, the iMac is also running a lot cooler now, since the drive generates little or no heat, usually not much higher than 100 degrees Fahrenheit after some intense action. It's hard to complain about that. The sole downside, and it's minor, is the fact that a 1TB SSD generally formats to around 960GB capacity, short of the 999GB used by the previous drive. But that's really a minor trade off to gain those amazing speed advantages. True, an SSD, and the accompanying installation kit, aren't exactly cheap. But it's a lot less expensive than buying a new Mac. If you would rather not engage in such extensive transplant surgery yourself, and I understand why, see if a local Mac dealer would do it for you; an Apple Store would refuse for obvious reasons. You can also ship your iMac to OWC's own plant, of course, but first see if you find a nearby dealer to handle the chores, because it will cost less, particularly when you include the cost of shipping. A nearby authorized Apple dealer, MacMedia of Scottsdale AZ, considers iMac drive upgrades a Tier 2 process for which it charges $95. It's definitely worth the peace of mind if you choose to take this step. Now OWC normally sends out review hardware for 30-day evaluations. But since reviewing this drive involved a complicated installation process, they aren't exactly rushing me to return it.
This article was posted on Thursday, February 11th, 2010 at 6:00 PM and is filed under News and tagged with: Adobe, Amazon, Apple, backpacks, Bill Gates, Digital Rights Management, Disney, Flash, iPads, Iphone, Itunes, Microsoft, mobile devices, Multitouch, physicians, standard definition, Steve Jobs, stylus, tablet, tablet computers, textbooks, Tv Shows, Web Cam, Web Developers.