On Raising Unreasonable Expectations
April 30th, 2009One of the downsides of a company as secretive as Apple is that customers and the media will feel compelled to speculate about new products. Some of that speculation will be true, some of it not, but it’s usually hard to know in advance which predictions will pan out except through logic, reason and a lots of good luck.
The biggest downside of all is that, if the predictions all point to a single product or service, expectations increase. Folks come to believe such a thing to come from Apple in the near future. If the product is an upgrade to one of the existing lines, it creates the annoying prospect that sales will dip temporarily as customers wait for a revision.
If the revision doesn’t arrive, then Apple suffers from lost revenue. This happened to some degree after the original migration to Intel processors was announced during the WWDC in 2005. In one fell swoop, all of Apple’s Mac hardware was rendered obsolete, kaput. Originally, the transition was expected to be completed in 2007. Yes, that’s what they said back then.



