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  • Newsletter Issue #561: Is This Why We Should Hate AT&T?

    August 30th, 2010

    Although I’m not regarded by Apple as a top-tier reviewer — in the fashion of a Walt Mossberg or my good friend David Pogue — they do ultimately get around to me and are gracious about honoring my requests for review products.

    This week, for example, I got a big box containing a 32GB iPhone 4 with a pair of bumpers, a Magic Trackpad and a Battery Charger. You’ll see coverage of all three in the weeks to come.

    Right now, however, I’m going to discuss everyone’s favorite whipping boy, AT&T, the first and still the only U.S. carrier for the iPhone. Yes, I realize that contract is not a forever thing and other carriers will carry the phone too, possibly as early as January of 2011, but we’ll cross that bridge later on.

    First and foremost, my experience with AT&T, here in the Phoenix area, has been largely positive. Customer support has always been first-rate, and it does appear they’re making an honest effort to improve network reliability.

    Continue Reading…



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