I have been using Macs since the 1980s, first at the office, and a few years later, at home. By the early 1990s, I really got sucked in, by providing support for Mac users on AOL as a forum leader. It didn’t take long before I became a writer focusing on Apple gear.
My background is not being mentioned to pat myself on the back, but merely to show that I’ve lived in this environment for quite a long time and have encountered all sorts of problems to solve. I’ve seen Apple on the upswing and Apple on the ropes, and I’ve even had a fair amount of exposure to Windows.
So I think I have a bit of perspective as to how things work, or ought to work, and what might be needed to allow things to work better. Here’s where I think Apple, despite touting simplicity, sometimes makes things more complicated than they need to be. This is the argument often made about Windows, that Microsoft hasn’t a clue about how best to structure an operating system so that it gets out of your way and lets you get some real work done.
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